Digital convergence sounds like a mouth full of confusing technological jargon but its concept is simple. First, take any tool that holds information and make that information digital. Second, take all the tools that hold digital information and put them into one place, one product. More formally digital convergence refers to the convergence of four industries into one conglomerate, ITTCE (Information Technologies, Telecommunication, Consumer Electronics, and Entertainment). It makes itself known today in products like the iPhone.
Apple has gone to the next level with their product capabilities and in their efforts to save journalism, they have created a new product, the iPad. After remaking the business of the music industry and re-inventing the mobile phone, Steve Jobs is up for something new, and journalism has got his attention. The New York Times quoted an internal source: "Steve believes in old media companies and wants them to do well. He believes democracy is hinged on a free press and that depends on there being a professional press."
If one thing is changing the world as we know it today it’s either President Obama or social media. For the purpose of the assignment I will leave my political beliefs aside on focus on this viral, world-changing phenomenon we have come to know as social media. Communication will never be the same. Facebook found a way to incorporate all areas communication into one site, and one page. All of the applications on facebook could be done the traditional way but it would take more time, more money, and more energy – things that nobody has room to spare these days. I could put together a photo album, bring it to your house, and show it to you. I could mail you an invitation to my party. I could write you a letter, call you on the phone, grow a farm, be part of the mafia, give you a thumbs up, send a gift, wear flare, and make new friends in person, but that has become too time consuming, too expensive and way too much work in today’s culture. Although I see the esteemed value in facebook, I can’t fully support it without addressing that it does have some negative side effects. People are too comfortable with these informal methods of communication that they are losing important interpersonal communication skills. Ok there I said it now we can move on! First, check out the video below...if you know anything about facebook the song will make a lot sense.
I find facebook to be my preferred social media site. I am truly astounded at the options and capabilities that facebook has both for the user and the advertiser. The basic idea, though, is that once you're in Facebook, you'll stay there -- to communicate with people, get information, post photos and videos, play games, maybe even consume music and videos, or shop. With a newly powerful search engine and other tools, users may not want or need to open a new browser to search in Google or Yahoo or go to a Web site for whatever news and information they seek.
Facebook provides advertisers to have an unprecedented amount of control over their targets and their ads. The profiles that all facebook users fill out help advertisers deliver messages to specific demographic slices. As you create an ad, you can add demographic criteria and keywords and see how many Facebook users fall into your target audience and modify it accordingly to get the most bang for your buck. Advertisers can elect to pay per impression or per click, set maximum budgets and schedule the ad to run on specific dates. Two examples I found of this really blew me away!
Chris Meyer a wedding photographer targeted women 22-28 who listed their marital status as engaged. The $300 he spent on his facebook ad has yielded a profit of over $60,000 and three quarters of his clients come to him through facebook. A San Francisco coffee shop can display ads only to local people whose profiles or group affiliations suggest they like coffee. Ads can also be aimed at people based on social exchange, such as a message or status update. “We can help you find customers before they even think about searching for you, “Tim Kendall said. “We’re very, very well positioned to generate demand, based on the fact that we know a tremendous amount about the user.” The reason that facebook and all social media are effective is because it is less about selling and more about interacting. The more the customer or supporter feels connected with the company or organization the more likely they will be to buy or donate. But it doesn’t stop there, social media allows content to be passed on by the audience, and that has real credibility.
Switching gears to another social media that I am beginning to embrace – twitter. The thing that makes twitter unique is that it can reach an unknown audience. Twitter pages are simple and direct with their message; you get a list of all the updates in one location. According to twitip and many other sources there are 5 main benefits to twittering: 1. Research Tool 2. Branding 3. Collaboration and Networking 4. Socialization 5. Direct Traffic
I have a friend, Jared, that had an internship at Henry Ford and he changed my previous negative perspective on twitter to a positive one. At The Henry Ford (Museum, Greenfield Village etc) the Media and Film Relations staff used Facebook, Flickr, YouTube and Twitter to inform people of events and exhibits and to engage fans and followers about topics they were interested in. The multimedia content that can be posted on those pages, coupled with the traditional forms of communication provide a well-rounded outreach to audiences of all ages. Sometimes museums have a hard time attracting college-aged visitors, but an intriguing YouTube video or blog post just might be the right thing to help them see the value of history. So how do I get more followers? Provide engaging content and be interactive. It is not rocket science, it just takes work and thought. One helpful tip Jared gave me to help created interesting posts is to,” follow people who are smarter than you are so you can learn something.” Although there is much value in twitter for businesses and organizations, there is not always a value in twitter. Think before you tweet. Tweeting too many pointles and useless tweets will discredit your profile.
Relating social media to the topics discussed previously adds even more value to its industry. Facebook does not require all users to have a certain amount of friends, or post a certain amount of updates. They do not discriminate against anyone based on income, skill level, education, or popularity. Sure, many celebrities and sports stars have facebook and twitter accounts but the percentage of them are small compared to the rest of the accounts. Social media provides an opportunity for everyone to share their voice and an opportunity for everyone's voice to be heard. These themes correlate strongly with the idea of “The Long Tail” and the power that exists in the “non-hit” world. The freedom that is available for all people to search and find what they truly want, not just what they are given. Social media also works as a force of democracy. Through group invitations, fan pages, and re-tweets, a message can be shared with millions of people though the click of a button. The internet has created advocacy messages that have become more interactive and engaging, which prompts more people to take action. The action that is taken can be monitored and shared throughout the entire world. Creative work can be posted and shared with other individuals using social media. A virtual portfolio can be created in your profile. You can post music, art, photography, poetry and any other type of creative work. Through the use of creative commons, that work can be spread across state lines, oceans, languages, and cultures and used in ways you never thought possible!
Links I used in the creation of my blog. Check them out for more info.. http://bits.blogs.nytimes.com/2010/01/25/twitter-could-become-a-recruiters-best-friend/?scp=6&sq=twitter&st=cse http://blogs.wsj.com/digits/2009/08/28/facebook-to-nonprofits-more-pages-fewer-apps/tab/article/ http://www.nytimes.com/2009/11/12/business/smallbusiness/12guide.html?_r=1 http://www.guardian.co.uk/media/pda/2010/feb/10/peter-horrocks-social-media http://www.poynter.org/column.asp?id=31&aid=168485 http://www.twitip.com/
Pictures and video: http://farm4.static.flickr.com/3103/3141182898_47f209477e.jpg http://geekandpoke.typepad.com/.shared/image.html?/photos/uncategorized/2008/01/02/stoptwittering.jpg http://www.youtube.com/watch?v=rSnXE2791yg&feature=fvst